Get In Touch
Drop us a message if you are looking for a city tour in Kolkata.
Address
DB-123, Street No. 294, Newtown,
Action Area I, Kolkata, West Bengal, India, Pin Code - 700156
Phone/ WhatsApp
Please drop your enquiry using the following form.
Frequently Asked Questions
How can I book a tour with Kolkata Touring?
Booking is easy. Simply choose your preferred tour and contact us through the enquiry/booking form, email, WhatsApp, or phone. Please provide your preferred travel date, number of travelers, pickup location, and any special requirements. We will get back to you with availability, itinerary details, and the final tour price.
Do I need to pay anything to send an enquiry?
No. Sending an enquiry is completely free and does not obligate you to book. We will first discuss your requirements, itinerary, timing, and price with you before you confirm the tour.
Can I customize the tour itinerary?
Yes. Our private tours are highly flexible and can be customized according to your interests and available time. You may add, remove, or change sightseeing places and adjust the tour timing. Please tell us what you would particularly like to see, and we will suggest the most suitable itinerary.
Are the tours private or shared?
Our Kolkata sightseeing tours are primarily private tours, meaning the vehicle and tour arrangements are exclusively for your group. You can enjoy the sightseeing at your own pace without joining a large group of strangers.
What information do you need to confirm my booking?
To confirm your tour, we normally need:
- Your preferred tour date
- Number of travelers
- Hotel/accommodation or pickup location
- Preferred pickup time
- Contact details
- Any special requests or requirements
Where can you pick us up from?
We can generally arrange pickup from your Hotel, Guesthouse, Residence, NSCBI Airport, Cruise Port, or another agreed location in Kolkata, subject to the tour arrangements.
If you are arriving by cruise, please provide the exact name and address of your pickup point at Kolkata Port, as there are different pickup locations within the port area.
What time does the tour start?
The start time can usually be arranged according to your convenience and the itinerary. We will recommend a suitable pickup time based on the places you wish to visit, opening hours, traffic, and your available time.
Can I change the tour timing after booking?
Yes. We understand that travel plans can change. Please inform us as early as possible if you need to change the pickup or tour timing, and we will do our best to accommodate your request.
Can I change the itinerary after the tour has started?
Yes. Our private tours are flexible. You can discuss changes with your guide during the tour and, where practical, add or remove sightseeing places according to your interests and available time.
What is included in the tour price?
The inclusions depend on the particular tour you choose. Generally, our private Kolkata tours may include a private vehicle, professional driver, professional guide (optional) arrangements, hotel or agreed-location pickup and drop-off, all tolls and parking fees, and sightseeing according to the selected itinerary.
The exact inclusions and exclusions will always be clearly mentioned in your tour quotation before you confirm your booking.
Are entrance fees included?
Entrance fees are generally not included unless specifically mentioned in the tour quotation. This allows you to decide which attractions you would like to enter and keeps the tour flexible.
Are meals included in the tour?
Meals are generally not included in our tour prices. If you would like to stop for lunch, snacks, tea, or other refreshments during the tour, your driver/guide can suggest suitable options according to your preferences.
Can I change the tour timing after booking?
Yes. We understand that travel plans can change. Please inform us as early as possible if you need to change the pickup or tour timing, and we will do our best to accommodate your request.
How do I make the payment?
Once you decide to proceed, we will provide the payment details and instructions. The applicable payment terms will be clearly communicated before your booking is confirmed.
Is advance payment required?
Yes. Payment requirements may vary depending on the tour and booking arrangements. We will clearly inform you of the payment terms when confirming your booking.
Will I receive a booking confirmation?
Yes. Once your booking is confirmed, we will send you a confirmation containing the important details of your tour, including the date, pickup information, tour arrangements, and agreed price.
What happens after I submit the booking form?
After receiving your enquiry, we will review your requirements and contact you with the available options, suggested itinerary, price, and any information we need to finalize the arrangements.
You do not need to make any payment before receiving the booking details and payment instructions from us.
Can I book a tour at short notice?
Yes, you are welcome to contact us even if your travel date is approaching. We will check availability and do our best to arrange the tour. However, advance booking is recommended, particularly during weekends, festivals, holidays, and peak travel periods.
Can I book a tour for just one or two people?
Absolutely. We welcome solo travelers, couples, families, and small private groups. Our tours can be arranged according to the size and requirements of your group.
Do you offer tours outside Kolkata?
Yes. In addition to Kolkata sightseeing, we offer several private day trips and excursions from Kolkata, including destinations such as Bishnupur, Santiniketan, Little Europe in Bengal, Mayapur, Tarapith, Murshidabad, Ganga Sagar, and other places in Bengal.
If you have a particular destination in mind, please contact us and we can discuss the possibilities.
What if I am arriving in Kolkata by cruise ship?
We regularly arrange sightseeing for cruise passengers. Please provide your cruise name, arrival date, expected arrival/departure time, and the exact pickup location at Kolkata Port (Syama Prasad Mookerjee Port).
As Kolkata Port has different pickup points, providing the exact location is important so that we can coordinate your pickup smoothly.
What if my flight, train, or cruise schedule changes?
Please let us know as soon as you become aware of any change. We will do our best to adjust the pickup time and tour arrangements according to availability and the revised schedule.
What is your cancellation policy?
Cancellation terms depend on the specific booking and will be communicated clearly before confirmation. If you need to cancel or change your tour, please contact us as early as possible so that we can advise you of the applicable options.
Is it safe to book through Kolkata Touring?
We aim to make the booking process straightforward and transparent. Before confirming your tour, you will receive the relevant tour details, price, inclusions, exclusions, and payment instructions so that you can make an informed decision.
Can I ask questions before booking?
Of course. Please feel free to contact us with any questions before making your booking. We are happy to discuss your travel plans, recommend suitable tours, adjust itineraries, and help you choose the best option for your time in Kolkata.
How far in advance should I book?
There is no fixed requirement, but we recommend booking as early as possible, especially for weekends, holidays, peak travel periods, cruise visits, and customized multi-day arrangements. Early booking gives us more flexibility to arrange your preferred vehicle, guide, itinerary, and timing.
What if I am not sure which Kolkata tour is right for me?
No problem. Tell us how many days you have in Kolkata, what you are interested in seeing, your preferred sightseeing style, and the number of travelers. We can recommend a suitable itinerary rather than expecting you to choose one without guidance.
How can I contact Kolkata Touring?
You can contact us through the booking/enquiry form on this website, email, WhatsApp, or phone. When contacting us, please mention your travel date, number of travelers, and preferred tour whenever possible. This will help us respond with a more accurate recommendation and quotation.
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KOLKATA TOURING
Private, Personalised and Customised Sightseeing Experiences designed to help travellers Discover Kolkata's history, culture and everyday life.